This Policy governs the processing of personal data of users, which may be gathered by Telhabel Group B.V., as controller, in the context of the use of the website www.telhabelgroup.com.

Providing your personal data implies your knowledge and acceptance of the terms and conditions of this Policy, which must be read together with the Terms of Use.

1. Collection and processing of personal data
Access to and use of the website does not require users to share personal data. However, the use of certain of the website’s features involves the provision of personal data by users.

Such data shall be processed by Telhabel Group to reply users’ requests for contact: such data shall be processed by Telhabel Group, further to and in accordance with users’ consent, in order to manage the contact established and to provide any clarifications and information requested by users;

2. User’s rights
Pursuant to applicable law, users may, at any time, request to have access to their personal data as well as request that it be rectified, erased, that its processing be restricted, its portability, or to object to its processing.

Users can also request confirmation of the personal data processed in their regard, and a copy of data being processed shall be made available, upon request.
Pursuant to the law, users have the right to withdraw their consent for the processing of their personal data for the abovementioned purposes through the means referred to above, but this does not however, render the processing of their personal data up until such time invalid.

In order to perform the above-mentioned rights, users must submit a written request to one of the following contacts:

Email: compliance@telhabelgroup.com
Address: De Boelelaan 7, 7th Floor, Suite 7.02, 1083HJ Amsterdam, the Netherlands

3. Storing of personal data
Collected personal data shall be processed in strict compliance with the applicable legislation. Your personal data will be kept in accordance with its intended purpose and for the legally prescribed time. In the absence of a specific legal requirement, personal data will only be stored for the appropriate period of time and to the extent necessary given the reasons for its collection, unless a user exercises his/her right of objection or right to erasure, or withdraws his/her consent, within the established legal limits.

4. Under what circumstances is personal data disclosed to other entities?
Telhabel Group may disclose your personal data:
a) when relying on other entities for the provision of certain services, as this provision of services may imply access by these entities to your personal data. As such, any of Telhabel Group’s subcontracted entities will process your personal data, in the name and on behalf of Telhabel Group, under strict obligation to observe our instructions and in accordance with the terms of the corresponding subcontracting agreement;

b) to any third entities, in cases where Telhabel Group considers such disclosure necessary or appropriate (i) under the applicable law, (ii) to ensure compliance with legal obligations/judicial orders, (iii) in line with decisions of the relevant supervisory authorities, or (iv) to respond to requests issued by public or governmental authorities.
In any of these situations, Telhabel Group shall take all appropriate measures to ensure the effective protection of your personal data.

5. Security
Telhabel Group shall endeavour to protect users’ personal data from unauthorised access. To this end, it makes use of security systems, rules and other procedures, in order to ensure the protection of personal data, as well as to prevent unauthorised access to, improper use of, disclosure, loss or destruction thereof.

It is, however, users’ responsibility to guarantee and ensure that the equipment used to access the website is appropriately protected against damaging software, viruses, etc.

6. Cookies
“Cookies” are small text files which identify the user’s computer on Telhabel Group’s server. Cookies do not, of themselves, identify individual users, but only the computer used. Cookies are not used for the collection of personal data.

This website uses cookies which help determine the use, interest and number of accesses to the website, and allow for faster and more efficient browsing of the website but removing the need to repeatedly introduce the same information. Telhabel Group can, thereby, provide users with a more customised and tailored service.

The cookies used by this website are as follows:

All browsers allow users to accept, refuse or delete cookies, namely through the selection of appropriate settings in each browser. Users can configure cookies in the “options” or “settings” menu of their browser. To know more about cookies, including how to see what cookies have been created, how to create and delete them, users can go to www.allaboutcookies.org which contains information on how to manage user settings on various browsers.

Please note, however, that if a user deactivates cookies this may impact their browsing of the website, whether entirely or in part.

7. Links to third-party websites
Links included in this website may lead to websites of third parties. Telhabel Group is not is not liable in respect of, or in any way supports or endorses the content of, such websites or the websites connected to or mentioned in such websites.

Telhabel Group is not liable for any damage resulting from any virus which may affect a user’s computer or network, or any other assets, as a result of accessing the Telhabel Group website with the transfer of data from the website to the user’s data or network.

This privacy statement is applicable only to information collected by the Telhabel Group website.

8. International data transfers
For the purposes foreseen in this Policy, Telhabel Group may transfer personal data to third countries (outside the European Union or the European Economic Area) in relation to which the European Commission has not adopted a decision on adequacy. In this case, Telhabel Group undertakes to adopt suitable security measures to ensure the confidentiality and protection of the personal data processed, in compliance with the applicable personal data protection legislation.

9. Complaints
Without prejudice to any other administrative or judicial means, users have the right to file a complaint with the competent supervisory authority in accordance with the law should it believe that the processing of its personal data by Telhabel Group breaches the legal framework in force at any given time.

10. Queries and suggestions
Users can contact Telhabel Group in relation to any queries regarding the processing of their personal data and the exercise of their rights under applicable legislation, and, in particular, those mentioned in this Policy, through the following contacts:

Telephone: +31207085770
E-mail: compliance@telhabelgroup.com
Address: De Boelelaan 7, 7th Floor Suite 7.02, 1083HJ Amsterdam, The Netherlands

11. Changes to the privacy policy and cookie policy
Telhabel Group reserves the right to, at any time, change the current terms of the processing of personal data. Such changes shall be duly disclosed on the website.